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Tag: Abbey

Abbey’s new online banking keeps customers away from their cash

angrycustomersHave you ever bought a product or service that worked perfectly well and then a new version is released that inexplicably stops working and develops a set of obvious and disastrous bugs, or have you ever heard of a software or media publisher who believes all their customers are potential thieves and have to jump through so many hoops that only real software pirates get to have any fun? Well, this has been happening with Abbey National’s recent online banking software upgrade this week and I’m totally unimpressed.